As a member of Esbank's Conveyancing Panel it is important that you are fully aware of our policy with regards to Separate Representation cases.
When a non-panel member firm is instructed by one of our mortgage applicants, Esbank appoints a panel firm to carry out its instructions and to liaise with the borrower's conveyancer. This appointment is made by Esbank using specific instructions similar to those in part 3 of the CML Handbook. It has become apparent to us that in some cases the non-panel firm will attempt to instruct a panel firm of their choice.
This approach is inconsistent with our procedure and is not acceptable to Esbank. Would you please make sure that any such requests made to your firm are returned back to the non-panel firm requiring that they contact Esbank's mortgage processing office and confirming that a separate representation instruction will need to be made. Failure to do this at an early stage risks additional cost and delay when the matter is later identified as Esbank will require its process to be followed.
We look forward to your cooperation in this regard and if you have any queries please contact +44 783 974 9373.
In order to apply for membership of our conveyancing panel, please write providing contact details to the following address;
Title Registration Team 2
Kings Park Road
We will then look to contact you as soon as possible so as to advise you of the next steps including the formal application process.
Please note, all firms applying for panel membership must be accredited under the Law Society’s Conveyancing Quality Scheme. We will not consider applications until this has been gained. This is not applicable to firms from Scotland and Northern Ireland or to Licensed Conveyancers.