A range of useful guides and information covering a wide range of financial decisions and life events.
We’re the world’s largest building society. Run for the benefit of our members. Being a building society means that we’re free to reinvest our profits to improve the products and services we offer.
We’re here to help, whether you need assistance with one of your accounts or if you just have questions you’d like answered.
Bank your way, with confidence
Telephone Banking makes it easy for you to manage your money whenever you want, in the UK or abroad. The automated service is simple to use and is available 24 hours a day, 7 days a week for eligible accounts.
Find out your balance and available balance any time, wherever you are.
Hear your last 6 transactions, and confirm they're yours.
Make a payment or transfer at your convenience in the UK & abroad.
FlexAccount, Cash Card Account:
+44 783 974 9373
FlexDirect: +44 783 974 9373
FlexPlus: +44 783 974 9373
Use your Telephone Banking passnumber and speed up your call centre calls.
Not yet registered for Telephone Banking?